Thursday, July 21, 2022

Old Man Shouts at Pharmacy

 

Another "old man shouts at cloud" style post mostly using tiny writing.

Since Covid the world has changed. One particular part is now almost unrecognizable. The Pharmacy. Now there are crawling queues, shortages, puzzled customers, and disgruntled OAPs, confused staff and a general air of disorganization. I have to say it's also mainly the Lloyds branches. In my limited experience it's a real mess of a business.

Companies in customer facing retail like Screwfix and Argos seem to be able to handle multiple orders and a quick and accurate stock turnover far easier than the pharmaceutical world can. The staff seem lost and honestly uncaring at times. What is the problem? Supply lines? Staff skills? Have we just given up? OK it's mostly potentially dangerous drugs and medicines they're issuing, nobody wants mistakes but with modern inventory software and verification systems how difficult can it be to smooth this out?


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