Sunday, November 04, 2007

Golden Dawn

impossible songs are at peace most of the time

impossible songs

The other Golden Dawn

The syndrome caused by broadband/sales/insurance/credit card call centre delays and looping, patronising programme advice, never getting a call-back, never talking to a supervisor, operators working to a script they cannot deviate from, operators with a poor command of English, being told to unplug and switch of and on, not being able to voice a complaint, getting put through to other numbers and departments having to start from scratch, not getting a fault number that can be used as a common thread on the complaint, not getting an engineer to visit etc. has no name as yet. If it did have a name (and it would end in –STRESS) more people in the Western world would suffer from it than flu, cancer, obesity or the thing that makes you want to throw bricks at your TV. Sadly this is, the modern world, how business is done, how margins are shaved, costs reduced and the customer is not king but merely a dot in a cynically mapped out process. Previous generations had words for these practices: Piracy, highway robbery and more recently fraud. Sadly the machine does not easily allow complaints or criticism; you have get underneath and attack the soft underbelly by subversion, trickery and the justifiable use of purposeful deceit. It may take time but the golden dawn is approaching when enlightenment comes and the downtrodden rise and start to fight back, just look at the recent Wispa example.

Need a polite insult or just fancy spamming an old adversary?

Some examples at

I’d like to be able to offer moral support on this but I have questionable morals.

Let’s catch up by asking mutual friends about each other.

It’s great seeing you a few times each year.

I’ve enjoyed this conversation - up to a point.

I really enjoyed waving at you whilst feeling slightly awkward.

Wanted to get in touch, in case you get rich.

Sugar Puffs

Probably the king of breakfast cereals and today I suspect a little unfashionable but consider their not so insignificant properties:

They can be eaten when fresh and crunchy.
They can be eaten when unfresh – they become chewy.
They are easy to eat if; due to logistics problems milk is not available.
They taste like honey but without the bother of sticky drips, jar rims and spoons.
They have their own monster.
They can be eaten on a sandwich or bread roll as a substitute for some other filling.

That’s about it...

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