Friday, October 12, 2012
Today's conversation with Sky TV helpline wasn't too bad an experience. I only queued for about five minutes. It did take three attempts to get my vocal rendition of the post code to stick in there, the robot had some trouble with my phonetically challenged E apparently. It's all sorted now albeit it seems a pointless part of the process. Eventually some presumed real person asks you for a postcode at the next step anyway so what if anything is validated by the exercise? Next minute I'm talking to a real man, he's happy, I can tell, he's buzzing 'cos it's a Friday. He sounds like he's stumbled onto Lance Armstrong's long lost stash of testosterone and jabbed a few syringes of the milky fluid into his posterior. We do the business in no time and he passes me the reference number for the call. It's all fixed he assures me. Then he closes the call with the immortal words, "and you have a really nice day and take care out there!" I imagine he's winking at me, grinning, pointing and wagging his finger, like some Cohen Brothers detective or county sheriff on speed. Then I think, what the hell does he know about "out there" that I don't. Maybe something or somebody from up in the Sky is really watching.